Terms & Conditions
At The Body Concept Pte Ltd it is our intention to share our knowledge and experience in a way, which is accessible, helpful and of benefit to you. However, we do live in a commercial world where services are provided and paid for. Therefore, we need to have terms and conditions so that you have a clear understanding of where we stand in regards to this exchange.
The Terms and Conditions are incorporated into the online booking system. The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the studio and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members. The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
Bookings, Arrival and Lateness policy:
Classes can be booked online up to 10 days in advance. You can only book sessions that are more than 2 days away. We recommend arriving at the studio or online zoom calls 5 minutes before the class starts. If he/she is more than 5 minutes late they will not be allowed to join the zoom meeting.
You must give at least 24 hours notice if I need to cancel a private, semi-private or group class session, or no refund will be given. For rescheduling a private, semi-private or group class session at least 24 hours notice should be given or no refund will be given.
If you are under the age of 21, your legal guardian will have to sign the registration form and waiver on my behalf.
Online Zoom Classes
You are responsible for testing your internet and setting up your device for online classes including the video, microphone and access to the Zoom application. If you are not able to join any online class for technical reasons (no internet, hardware or software issues), this will be treated as a late cancellation and is not refundable.
You may only join the Zoom channel in your booked time slots. Your access to the Zoom call is approved every time you try to join. You will not be granted access if try to join the Zoom call outside of your booked time slot.
Any inappropriate behaviour during the Zoom call will result in you being kicked from the call and no refund will be given for that class. You will also be removed as a member from our website. Resulting in any other bookings or pricing plans that are not covered by our cancellation policy not being refunded.
Personal belongings are brought into the studio premises at the member’s risk and The Body Concept Pte Ltd does not accept liability for any loss or damage whatsoever to such items.
If you buy one of our pricing plans they are only valid for 3 months after the selected start date. Pricing plans cannot be refunded and the starting date can not be changed. If you cancel your booking with at least 24 hours notice of the class your credit will be added back onto your account, however, if you do not show up for the class then you will lose 1 credit from your multiple class pass.
The registration form must be signed and returned to firstname.lastname@example.org before booking any private, semi-private or group class session.
If you have any questions regarding the terms and condition above, you are invited to contact us at email@example.com.